PRIVACY POLICY

PRIVACY POLICY

Privacy Policy and the Use of Cookies

for the online shop www.wloczkiwarmii.pl

This Privacy Policy describes the rules for processing and protecting personal data applied by WŁÓCZKI WARMII Joanna Skiba-Michalewska, based in Olsztyn (10-687), ul. Bolesława Laszki 7/38, NIP: 7393447195, REGON: 280112621.

Providing personal data and consenting to its processing is entirely voluntary. Any personal data provided to us is processed only to the extent and for the purpose for which you have given your consent. However, if you choose not to provide the data necessary to complete your order and do not consent to its processing, we will unfortunately be unable to fulfil your order.

You have the right at any time to update or completely delete your personal data. You may do this yourself or with our assistance, which we will gladly provide.

We assure you that our company follows a strict personal data security policy. Your personal data is safe with us, and we make every effort to improve our security standards each year. We believe that reviewing this Privacy Policy will allow you to feel secure and enjoy shopping at www.wloczkiwarmii.pl.

I. DATA CONTROLLER

1.1 Data Controller

The Data Controller is:

JOANNA SKIBA-MICHALEWSKA, conducting business under the name WŁÓCZKI WARMII Joanna Skiba-Michalewska, registered in the Central Register and Information on Economic Activity (CEIDG),
NIP: 7393447195
REGON: 280112621
ul. Bolesława Laszki 7/38
10-687 Olsztyn
Poland

1.2 Legal Basis

The Controller processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – GDPR).

II. PRINCIPLES OF DATA COLLECTION

2.1 Sources of Data

Providing personal data is voluntary but necessary for handling enquiries and fulfilling orders. Consent for each processing purpose is voluntary and may be withdrawn at any time.

Browsing the website does not require disclosure of personal data. However, using certain services may require providing personal data. Failure to provide such data may limit or prevent the use of specific services.

When using mobile devices, the Controller may collect certain device identification data, internet service provider data and subscriber information. Such data is processed anonymously and used solely for statistical purposes or to ensure proper website functionality.

2.2 Scope of Stored Personal Data

Personal data collected may include information necessary for:

REGISTRATION

During registration, we request data necessary to create an account at www.wloczkiwarmii.pl so that you do not need to re-enter your details for future purchases. Registered customers participate in the loyalty programme and receive discounts on previous purchases.

A registered and logged-in customer may check order status and purchase history and may update their data at any time.

During registration we request:

  • First and last name – necessary for issuing sales documents and addressing shipments

  • Address (street, house/flat number, postcode, region and city) – necessary for shipping

  • Email address – necessary for logging in and communication

  • Telephone number – required for certain delivery methods

Registration data is used solely by www.wloczkiwarmii.pl.

PLACING AN ORDER

When placing an order, we request data necessary to complete it (for registered users, some data is filled in automatically).

We request:

  • First and last name or company name – for issuing sales documents and shipment

  • Address – for shipment

  • Email address – for communication regarding the order

  • Telephone number – required for certain delivery methods

If delivery is to a different address, additional recipient details are required.

If a sales document is to be issued to different details, additional invoicing information (including VAT number, where applicable) is required.

NEWSLETTER SUBSCRIPTION

If you subscribe to the newsletter and consent to receiving marketing communications, we require only your email address. You may unsubscribe at any time via your account or the unsubscribe option available on the website.

The Controller also collects information regarding website usage (number of visits, time spent, viewed content, IP address, etc.). This data is not combined with personal data and is used only for statistical and analytical purposes.

The Controller does not store sensitive personal data.

III. DATA PROCESSING

3.1 Purposes of Processing

Personal data is processed for the purpose of:

  • Handling enquiries and fulfilling orders (Article 6(1)(b) GDPR)

  • Direct marketing, including email marketing and telephone contact (Article 6(1)(a) GDPR)

  • Customer satisfaction surveys (Article 6(1)(f) GDPR)

3.2 Cookies

The website www.wloczkiwarmii.pl uses cookies (text files stored on your device) to:

  1. Remember login details

  2. Remember basket contents

  3. Store display preferences

  4. Generate website traffic statistics

If you do not agree to the use of cookies, you may disable them in your browser settings. However, disabling cookies may affect proper website functionality.

Google Analytics

Google Analytics uses cookies to analyse traffic sources and website usage. Data collected is used to generate statistical reports and improve services. This data is not combined with personal data.

You may disable Google cookies in your browser settings, although this may affect website functionality.

Google Ads (AdWords)

Google Ads uses cookies to measure advertising effectiveness. Data collected is used solely for statistical and analytical purposes and is not combined with personal data.

You may disable these cookies via your browser settings.

3.3 Profiling

The Controller does not use profiling based on personal data and does not make automated decisions based on profiling.

3.4 Data Retention Period

Personal data is processed until consent is withdrawn.

Processing may be extended where necessary to fulfil legal obligations or protect legitimate interests (e.g. contractual claims).

IV. DATA SECURITY

We apply organisational and technical security measures in accordance with applicable law, including SSL encryption.

V. DATA RECIPIENTS

The Controller does not sell or share personal data with unrelated third parties.

Personal data may be entrusted under data processing agreements to entities providing services such as:

  • Accounting

  • IT services

  • Marketing

  • Courier and postal services

  • Legal services

  • Administrative support

  • Hosting services

  • Mailing system providers

  • Payment service providers

The Controller does not transfer personal data outside the European Union, except where required by a specific customer request related to order fulfilment.

The Controller may disclose data to authorised public authorities where required by law.

VI. DATA SUBJECT RIGHTS

You have the right to:

  • Withdraw consent

  • Object to marketing processing

  • Access your data

  • Rectify data

  • Erase data

  • Restrict processing

  • Data portability

You also have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO) in Poland.

Contact regarding personal data:

Telephone: +48 602 735 745
Email: kontakt@wloczkiwarmii.pl
Postal address: WŁÓCZKI WARMII Joanna Skiba-Michalewska (with the note “Personal Data”)

The Controller may refuse deletion where required by law.

VII. FINAL PROVISIONS

This Privacy Policy is available at:
http://wloczkiwarmii.pl/index.php?route=information/information&information_id=3

The Controller reserves the right to amend this Privacy Policy. The current version is binding on all users.